Terms & Conditions

1. Agreement to Terms

By accessing and using denimtearsspain.org (the "Website"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

We reserve the right to change these terms and conditions at any time. Your continued use of the Website following any changes indicates your acceptance of the new terms.

2. Company Information

3. Use License

3.1 Permitted Use

Permission is granted to temporarily download one copy of the materials on Denim Tears España's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to decompile or reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials
• use automated systems to access, scrape, or collect data from our website

3.2 License Termination

This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

4. Products and Services

4.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. In the event that a product is listed at an incorrect price or with incorrect information due to typographical error, we reserve the right to refuse or cancel any orders placed for products listed at the incorrect price.

4.3 Pricing

All prices are listed in Euros (EUR) and are subject to change without notice. Prices include applicable taxes unless otherwise stated. Additional charges such as shipping and handling will be clearly indicated before purchase completion.

5. Account Registration

5.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

5.2 Account Responsibilities

• You must be at least 18 years old to create an account
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized use of your account
• You may not use another person's account without permission
• You may not create multiple accounts for fraudulent purposes

5.3 Account Termination

We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

6. Privacy and Data Protection

6.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR (General Data Protection Regulation).

6.2 Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

7. Payment Terms

7.1 Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, Mastercard)
• PayPal
• Bank transfers (for orders over €200)

7.2 Payment Security

All payments are processed through secure, encrypted connections. We do not store your complete credit card information on our servers. Payment processing is handled by certified third-party payment processors.

7.3 Failed Payments

In the event of a failed payment, we will notify you immediately. Orders with failed payments will be held for 48 hours, after which they may be cancelled if payment is not received.

8. Shipping and Delivery

8.1 Shipping Areas

We currently ship to all European Union countries and select international destinations. Shipping costs and delivery times vary by location.

8.2 Delivery Times

Estimated delivery times are provided as guidance only and are not guaranteed. Delivery times may be affected by customs procedures, holidays, or unforeseen circumstances.

8.3 Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery to the carrier. We are not responsible for lost or stolen packages after delivery confirmation.

9. Returns and Exchanges

9.1 Return Policy

You may return unworn, unwashed items in original condition within 30 days of delivery. Items must include all original tags and packaging.

9.2 Non-Returnable Items

The following items cannot be returned:

• Items worn, washed, or damaged by the customer
• Items without original tags
• Limited edition or custom items
• Items purchased with promotional discounts over 30%

9.3 Exchange Process

To initiate a return or exchange, contact our customer service team within the return period. Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.

10. Intellectual Property

10.1 Trademarks

The Denim Tears name, logo, and all related names, marks, emblems, and images are trademarks of Denim Tears and its affiliates. You may not use these trademarks without prior written consent.

10.2 Copyright

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Denim Tears España or its content suppliers and is protected by copyright laws.

10.3 DMCA Compliance

We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us with details of the alleged infringement.

11. Prohibited Uses

11.1 General Prohibitions

You may not use our website or services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include but are not limited to:

• Violating any local, state, national, or international law
• Transmitting or procuring the transmission of any unlawful, harmful, or harassing content
• Using our service to transmit spam or unsolicited communications
• Attempting to interfere with, compromise, or disrupt our website or servers
• Creating false accounts or impersonating others
• Engaging in any form of data mining or automated data extraction

11.2 Consequences

Violation of these prohibitions may result in immediate termination of your account and legal action as appropriate.

12. Disclaimers

12.1 Website Content

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, Denim Tears España disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

12.2 Third-Party Content

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party websites or services.

12.3 Technical Issues

We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. You are responsible for implementing sufficient procedures and checkpoints to satisfy your requirements for anti-virus protection.

13. Limitation of Liability

13.1 Damages

In no event shall Denim Tears España, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, punitive, consequential, or special damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

13.2 Maximum Liability

Our total liability to you for any damages arising from or related to these terms or your use of our website shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

14. Governing Law

14.1 Applicable Law

These Terms shall be interpreted and governed by the laws of Spain, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

14.2 Dispute Resolution

Any disputes arising from these terms or your use of our website will be resolved through binding arbitration in accordance with Spanish commercial arbitration rules, except that either party may seek injunctive relief in court.

14.3 Jurisdiction

For any disputes that cannot be resolved through arbitration, you agree that the courts of Madrid, Spain shall have exclusive jurisdiction.

15. Changes to Terms

15.1 Modifications

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days advance notice prior to any new terms taking effect.

15.2 Notification

We will notify you of changes to these terms by:

• Posting the updated terms on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our homepage

15.3 Continued Use

Your continued use of our website after we post any modifications to the Terms constitutes acceptance of those changes.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

For immediate assistance with orders, returns, or general customer service questions, please use our standard customer service channels during business hours: Monday - Friday, 9:00 AM - 8:00 PM EST.